Teacher Horizons Explorer service: FAQs and how it works for schools


Our Explorer service enables schools to recruit directly from our database. Schools can search and filter candidates, access their profiles and CVs, confidential references, and supporting documents.

There are no up-front costs to use our Explorer services and schools only pay £995 if they hire a candidate that they are happy with.

FAQs

  1. What is Teacher Horizons Explorer?
  2. What are the pros and cons?
  3. How much does it cost?
  4. Do we require an ‘exclusivity agreement’?
  5. Is it easy to access and use?
  6. We already work with Teacher Horizons – will my school continue to get personal support?
  7. Would my school be required to post a job first, in order to use the filter?
  8. Can my school use both Global and Explorer services at the same time?
  9. Do we get a refund if candidates drop out?
  10. How do I get set up?
  11. How many candidates are there?
  12. How do I contact candidates?
  13. What if a candidate doesn’t reply?
  14. Who can I share my login with?
  15. Can I use it to find references for a candidate I’ve already found via another route?
  16. Are the candidates screened?
  17. Do I need to have a school profile to access candidates?
  18. Can I click on as many candidates as I like?
  19. Can I see if a teacher from my school is actively looking for another position?
  20. How do I know if a candidate is still looking?
  21. What if I hire a candidate who doesn’t work out?

What is Teacher Horizons Explorer?

We have developed a search function that enables schools to search and filter candidates from our database. It is free to set up and accessible to any school that signs up for our Explorer service. It allows schools to search and filter candidates on many levels, access candidates’ profiles, CVs and confidential references. Schools are in control of the candidates they contact and how they shortlist them.

What are the pros and cons?

There are numerous advantages to using Explorer. The main one is that it will save your school a lot of time and money on recruitment. It also gives schools direct access to thousands of live candidates currently looking to move schools. It is simple and quick to tailor your search and filter the candidate/s you are looking for. This removes the need to spend lots of time at expensive recruitment fairs. If you wish to meet face-to-face, you can pre-arrange your own meetings with interested candidates at a time (and location) that works for you.

The disadvantage, if you are used to using recruitment agencies, you (or your HR team) will be responsible for your own screening, interviewing, reference checks and background checks.

How much does it cost?

There are no up-front fees for using Explorer – you only pay if you hire a candidate you are happy with. Our fee for hiring a candidate via Explorer is only £995.

Do we require an ‘exclusivity agreement’?

Not at all. We strongly believe schools should have the freedom to find the most suitable teacher in an open market environment. We are very confident in the quality of our teachers and the value of our services but appreciate sometimes the ‘right’ candidate might come from elsewhere.

Is it easy to access and use?

Yes. Once a school has been granted access (just email us) they can access it from the Teacher Horizons homepage. The service has been designed to be quick and easy for schools to find the right candidates for them. We have spent a lot of time designing it to make it very straightforward to use. We can also provide a demo of how it works on request.

We already work with Teacher Horizons – will my school continue to get personal support?

Of course – each school will still have a designated contact at Teacher Horizons who is there to answer any questions or queries, and as mentioned above, can provide training on things like how to use the system, how to check references etc. We have developed systems to help you keep track of candidates so we know who is looking at which candidates and can follow up if necessary.

This service is something we want to develop together, and we are keen to take schools’ feedback on board. That way, we can get it right for everyone.

For more information you can read our full T&Cs and our Safeguarding policy.

Would my school be required to post a job first, in order to use the filter?

Yes – for now you must post a ‘Basic’ job listing first, which would encourage teachers to apply directly to you through your website. Then you can also search for candidates using the Explorer service. Post a job now by contacting your Teacher Horizons adviser or email us.

You can also post basic job listings yourself.

Can my school use both Global and Explorer services at the same time?

Yes. However, in order to keep things fair and simple, we track the candidates you click on and we keep in regular contact with our candidates. If you contact a candidate you like before we find them and send them to you, you only pay the Explorer fee (£995). On the other hand, if a candidate is recommended to you first, you pay the full Global service fee.

Please see our T&Cs for more information.

Do we get a refund if candidates drop out?

We expect schools will only hire candidates they have screened and interviewed. They should have done necessary background checks and know the candidate is serious about taking the role. As we are not involved in the screening and shortlisting process, we do not offer a refund to schools for our Explorer service. We do offer refunds for our Global service as our recruiters do lots of the screening and interviewing on your behalf.

Please see our T&Cs for more information.

How do I get set up?

By getting in contact with one of our Lead Recruitment Advisers. They will help you set up a free profile page and advise you on the right service for you. They can then train you with how to use our Explorer search function if that is what you choose to go for. If your school does not have a Lead Recruitment Adviser, just email us and we will assign one of our experienced advisers to you.

If your school is not currently on the Teacher Horizons website, complete our form to request your school’s free profile page or email us for more information.

How many candidates are there?

We have over 300,000 candidates on our database but not all of them are live and currently looking. We usually have a few thousand ‘live’ candidates who are currently looking to move. Numbers will depend on how specific you are with your filters, but we hope there will be plenty for you to choose from.

How do I contact candidates?

If you find a candidate you are interested in, click on them. This will take you to the candidate’s profile page with more details about the candidate, including their CV, supporting documents and confidential references. You will also be able to contact them directly. You must always copy in candidate@teacherhorizons.com as well as your Lead Recruitment Adviser at Teacher Horizons.

What if a candidate doesn’t reply?

As you know, teachers are pretty busy or might not check their personal emails regularly. Our policy is normally to wait a week before nudging schools or candidates for a response. Try this, and if still no response, contact your Teacher Horizons Lead Recruitment Adviser who may be able to provide more information.

Note: If you copy in candidate@teacherhorizons.com into your initial email to the candidate, Shaun our Explorer Manager will ensure that the candidate is contacted to remind them to respond within 24 hours.

Who can I share my login with?

We track the teachers that a school clicks on via Explorer and will invoice you if you hire a candidate you have accessed through Teacher Horizons. You should only share your login details with people in your Senior Leadership Team and HR team who you trust and who are involved with your recruitment process. If a member of the HR team moves on, let us know and we will update your login details.

Can I use it to find references for a candidate I’ve already found via another route?

We will not charge a hire fee for this if you inform us before. If you have hired a teacher and would like to view their profile on Teacher Horizons, email us and we will send you their profile link.

Are the candidates screened?

All candidates visible to schools through Explorer are ‘activated’ candidates. This means one of our specialist International Advisers have reviewed their CV and checked they have the basic qualifications and experience needed to work at an international school.

In many cases, we will have interviewed the candidate and checked their references ourselves. However, we expect schools to do all their own screening, reference follow-ups, and safeguarding checks when using our Explorer service. If you would like candidates to have a complete set of references and be fully screened and interviewed in advance, our Global service would be a better option for your school.

Do I need to have a school profile to access candidates?

Yes – you must have a school profile page completed to over 80% in order to start searching for candidates. You must also have posted a basic job listing first, which would encourage teachers to apply directly to you through your website. While also searching for candidates using the Explorer service. complete our form to request your school’s free profile page or post a vacancy yourself if you have an existing school profile.

Alternatively email us for information and support.

Can I click on as many candidates as I like?

You can click on as many as you like. We recommend contacting five candidates per day initially, so you get an idea of the response rate. Your response rate will depend on a number of factors including the time of year, the location of your school, and what you can offer as a school.

Note: If you copy in candidate@teacherhorizons.com into your initial email to the candidate, Shaun our Explorer Manager will ensure that the candidate is contacted to remind them to respond within 24 hours.

Can I see if a teacher from my school is actively looking for another position?

Yes. We do make teachers very aware of this, and we understand that it could create complications. However, we find that the key to successful recruitment is transparency, and therefore encourage all of our candidates to be honest with their schools and make their Headteacher aware they are browsing for new positions. We also request that schools do not respond negatively if they see one of their staff members on our database.

How do I know if a candidate is still looking?

We are aware that sometimes candidates may forget to update their status when they have secured a position so to combat this, we send all candidates email reminders that prompt them to check their status is correct. We have also introduced a ‘last active’ feature, which tells schools when a candidate was last online, so you are a useful indication as to whether they are currently looking. Finally, our International Advisers are in contact with many of our candidates and are vigilant at checking their profiles are kept up to date.

What if I hire a candidate who doesn’t work out?

Your school should contact Teacher Horizons and inform us. We will provide support and advice if this happens and, depending on the issue, may not work with the candidate again. We do not provide a refund for Explorer – our platform is designed to connect schools with teachers but allows schools to make the decisions themselves.




Do you have any more questions? Let us know by emailing us and we will get back to you within 24 hours.

After using the service, if you have any feedback please let your Lead Recruitment Adviser know or send feedback to candidate@teacherhorizons.com.

Want to sign up? Request your school’s free profile page or emailing us for more information.




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Written by Shaun Walling
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